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This problem seems to occur more frequently with IMAP connections.

If Apple Mail seems to be “stuck” and you are unable to send or receive messages, Apple Mail may be having problems synchronizing with the mail server. Any new messages should now appear in your inbox. On the Mailbox menu, click Take All Accounts Online.In Apple Mail, on the Mailbox menu, click Take All Accounts Offline.To try to resolve this problem, follow these steps: You can verify this by seeing new messages in webmail or another e-mail client application, but not Apple Mail. Incoming messages not appearing in inboxĪpple Mail may occasionally stop displaying new e-mail messages, even though there are new messages in your account. You have specified the complete A2 Hosting server name in the Incoming Mail Server and Outgoing Mail Server settings in Apple Mail.įor detailed information about how to set up Apple Mail to work with an A2 Hosting e-mail account, please see this article.You have specified the correct User Name and Password settings in Apple Mail.If you are unable to connect to your account at all, check the following items: Review the following problem descriptions and resolutions to see if any apply to your situation: Unable to connect to account If the general e-mail troubleshooting steps do not resolve the problem, you may be experiencing an issue specific to Apple Mail.

Apple Mail-specific troubleshooting steps Incoming messages not appearing in inboxīefore you review the Apple Mail-specific troubleshooting steps below, you should review the general e-mail troubleshooting steps described in this article.Apple Mail-specific troubleshooting steps.